One app. Everything Emma, Lunchflow and a letter-writing lawyer can do.

Paybacker’s five tools work brilliantly on their own — and become unstoppable stacked together. Here’s how each one fits into your day.

01 · AI DISPUTES CENTRE

Formal complaint letters citing exact UK law, in 30 seconds. You send them. We track the replies.

We write the letter, you send it from your own inbox — then Paybacker’s AI watches the email thread for you. When the provider replies, we analyse it, draft your rebuttal, and alert you in-app when action is needed.

vs. Which? / Resolver

Letter preview

✨ Generated in 0:28 · CRA 2015 s.49 · Ofcom Fairness Framework

To: complaints@virginmedia.co.uk
Subject:Formal dispute — mid-contract price increase of £12 applied 1 October

Dear Virgin Media Customer Relations,

I am writing to formally dispute the £12 CPI+3.9% increase applied to my broadband contract on 1 October, reference VM-774-2245.

Under Ofcom’s Fairness Framework (2021) and the Consumer Rights Act 2015, s.49, you are obliged to provide clear and reasonable notice of price increases and a penalty-free right to exit where material terms change mid-contract…

Copy letter to clipboardDownload .pdfOpen in your email app

What you filled in (30 seconds)

Mid-contract price rise · Broadband
Virgin Media
My bill jumped £12 without my agreement. Contract was fixed.
✓ CRA 2015 s.49 · ✓ Ofcom Fairness Framework
i
You send it — we watch the reply.Paybacker never emails providers on your behalf. You send from your own inbox, then our AI monitors that email thread: when a reply lands, we analyse the provider’s response, draft your counter-reply, and alert you in-app when action is needed.
Live · Monitoring 1 thread
Gmail · connected
📤
You → Virgin Media· Formal dispute — mid-contract price increase
Mon 14:22
📥
Virgin Media → You· “We’ve received your complaint…”
Tue 09:04
🤖
Paybacker AI flagged this reply. Virgin is offering £6/mo credit but not dropping the hike. Draft rebuttal ready citing Ofcom para 4.2.
ACT NOW

How to use it

Pick a category (bill hike, flight delay, bad service, etc.), tell us what happened in a sentence or two, and the AI drafts a legally-grounded letter. Copy it, download as PDF, or open in your email app pre-filled. Then just connect your Gmail or Outlook — Paybacker reads incoming replies in that thread, flags them by urgency, drafts your counter-reply, and pings you the moment action is needed.

Why it’s different

  • Cites specific UK statutes — not generic “I’m unhappy” prose
  • Monitors email threads end-to-end — knows when a reply lands
  • Drafts rebuttals automatically when providers push back
  • In-app alerts the moment you need to act
  • Works across Ofcom / Ofgem / FCA / UK261 / CRA 2015
02 · SUBSCRIPTIONS TRACKER

Every recurring charge. Flagged, categorised, cancellable.

Read-only sync with your bank via Open Banking. Each subscription is auto-tagged — hikes, duplicates, trials, inactive — and one tap takes you to the provider’s cancel page.

vs. Emma · Snoop
9:41●●● 100%
Subscriptions
18 active
Monthly spend
£284.16
↑ £38 vs. last month · 4 need review
Netflix Premium+£3 hike
Monthly · Next: 14 Nov
£17.99
Virgin Media+£12 hike
Monthly · Next: 1 Nov
£49.00
Audible
Monthly · Next: 18 Nov
£7.99
Twitch TurboDuplicate
You also have Prime
£8.99
Canva ProTrial ends 3d
Charges £12.99 on 15 Nov
£0.00
Spotify Family
Monthly · Next: 22 Nov
£17.99
PureGymRenews in 5d
Monthly · Next: 5 Nov
£34.99

4 flagged this month

Netflix Premium— silently raised £3 this month. Fight or cancel?
Virgin Media— mid-contract hike. Ofcom allows exit.
Twitch Turbo— duplicate with Prime benefits.
Canva trial— auto-renews in 3 days unless you act.

One tap · three outcomes

→ CancelDeep-link to provider
→ DisputeHand-off to Disputes
→ SwitchShow cheaper deal

How to use it

Connect your bank once (read-only, Open Banking via Yapily). Paybacker auto-detects every recurring charge and tags them: price hikes (amber), duplicates (red), expiring trials (blue), upcoming renewals (grey). Tap any row to cancel, dispute, or switch — we deep-link you straight to the provider’s cancel page.

Why it beats Emma / Snoop

  • Emma shows subs. We flag why you should act on each one.
  • Every row has a next-step action, not just a line item.
  • Direct hand-off to the AI Disputes Centre on hikes.
03 · MONEY HUB

All your accounts, in one place. With a fighter built in.

Connects to every UK bank via Open Banking (FCA-authorised via Yapily). Net position, breakdown, live transactions. Everything Emma does — plus a dispute engine, a deals engine, and an AI agent, all reading from the same ledger.

vs. Emma · Monzo Trends
9:41●●● 100%
Money Hub
October
Net this month
£2,847.12
↑ £312 vs. Sep · on track
Tracked£4,892
Essentials£1,859
Subs£1,174
Transport£782
Dining£588
Other£489
Today · 3 transactions
T
Tesco Express
-£23.40
£
Salary · Acme Ltd
+£3,284
D
Deliveroo
-£18.50
Yesterday
V
Virgin Media HIKE
-£49.00

Money Hub vs. Emma

FeatureEmmaPaybacker
Account sync
SubscriptionsList only+ action flags
Dispute engine✓ Built-in
Bill-hike alertsBasicWith law cited
Telegram agentComing soon
Sheets exportCSVComing soon
Switch dealsGenericComing soon

How to use it

Open the app to your daily snapshot — net position for the month, spending breakdown by category, and today’s transactions in a live feed. Any row with a flag is actionable: tap it to dispute, cancel, or switch. Same visual grammar as Emma or Monzo Trends — but every flagged row has a next step beyond “look at it.”

What makes it different

  • Hikes are actionable in-app, not just labelled.
  • Categorisation uses your actual contract terms, not generic MCC codes.
  • Everything else reads from this same ledger.
04 · POCKET AGENT

Ask anything about your money, in Telegram.

Your bank data and dispute tools, wrapped in a chat interface. Push alerts when bills hike. Natural language for every action. No app to open.

Coming soon
9:41●●● 100%
PB
Paybacker · Pocket Agent
bot · last seen just now
Virgin Media just charged you £49 — that’s £12 more than last month. Want to fight it?
Fight itDetailsDismiss
09:14
Fight it
09:14 ✓✓
Letter drafted — Ofcom Fairness Framework + CRA 2015 s.49
Copy textOpen in email
09:14
Is my energy bill fair?
09:22 ✓✓
British Gas · £128/mo. UK median for your postcode is £94. Octopus Tracker would save you £287/yr on current usage.
See dealSwitch me
09:22
Ask anything…
“Cancel my gym”
→ Finds PureGym DD, opens cancel link
“Is £68 fair for 100Mb broadband?”
→ Compares to postcode median, shows cheaper option
“What subscriptions renew this week?”
→ Lists upcoming charges + any trial expiries
“Draft a letter for my delayed flight”
→ UK261 complaint in 30s
“How am I doing vs. my budget?”
→ Live status pulled from Money Hub

How it will work

Once the Telegram agent ships, you’ll connect it to your Paybacker account in 30 seconds. From then on, just ask: “cancel my gym,” “is my energy bill fair?”, “what renews this week?” — and it answers from your own data. The agent also pushes proactive alerts the moment it spots a bill hike, with a one-tap “Fight it” button.

Why Telegram

  • Users don’t need to open an app — it comes to them.
  • Zero-friction approval for automated actions.
  • Works cross-device, notification-first.
05 · GOOGLE SHEETS EXPORT

Live-sync to your own spreadsheet. Own your data, forever.

Everything Lunchflow does — transaction export, monthly roll-up, custom categories — piped into a Google Sheet that updates hourly. Your formulas, your charts, your AI agents can read from it.

Coming soon
Paybacker · October
paybacker-oct.gsheet
Synced · 2 min ago
FileEditViewInsertFormatDataTools● Paybacker live sync
B4=SUMIFS(Transactions!D:D,Transactions!E:E,"Subscriptions")
A — DateB — MerchantC — CategoryD — AmountE — FlagF — Paybacker tag
114-10Tesco ExpressGroceries-£23.40
214-10Acme Ltd · PayrollIncome+£3,284.00
314-10Virgin MediaBroadband-£49.00HIKE +£12dispute-ready
413-10DeliverooDining-£18.50
513-10Octopus EnergyEnergy-£94.12SWITCHEDsaves £287/yr
612-10SpotifySubscriptions-£17.99
712-10Twitch TurboSubscriptions-£8.99DUPLICATEcancel-ready
811-10TfL · OysterTransport-£12.80
911-10Netflix PremiumSubscriptions-£17.99UNUSED 62dcancel-ready
1010-10WaterstonesShopping-£14.99
UK banks
via Yapily (Open Banking)
Paybacker
categorise · flag · enrich
Google Sheets
live sync every hour

How it will work

From settings, click “Sync to Google Sheets” and authorise once. Paybacker creates a live sheet in your Drive and updates it every hour with every transaction, plus two extra columns: Flag (hike, duplicate, unused, switched) and Paybacker tag (dispute-ready, cancel-ready, saves £X/yr). Use it with your own formulas, charts, or AI agents.

Why it beats Lunchflow

  • Sync columns include Paybacker’s enrichment, not just raw txns.
  • Two-way: write “cancelled” in the sheet, it updates the app.
  • Works with any AI agent that can read a Google Sheet.
06 · STACKED

Individually good. Stacked, unmatched.

No single competitor combines bank sync, subscription tracking, AI-drafted legal disputes, a conversational agent, and a live spreadsheet export. Paybacker does.

INPUTS
UK banks via Yapily
Gmail / Outlook inbox scan
Manual subscription add
Telegram commands (coming soon)
Dispute form (web or chat)
PAYBACKER CORE
Unified ledger — every txn, contract, hike
Classifier — Money Hub categorisation
Flag engine — hikes, duplicates, trials
Law library — CRA, Ofcom, Ofgem, UK261, FCA
Deals graph — UK partner network
OUTPUTS
Web app — Money Hub + Disputes
Telegram Pocket Agent (coming soon)
Complaint letters (copy/email/PDF)
Google Sheets live sync (coming soon)
Deep-links to cancel / switch
FeatureEmmaSnoopLunchflowResolverWhich?Paybacker
Bank sync (Open Banking)
Subscription flagging (hike/dup/unused)BasicBasicFull
Legal-grade dispute lettersTemplatesGuideAI + law
UK consumer law library citedPartialPartial5+ statutes
Telegram / chat agentComing soon
Live Google Sheets exportCSV onlyComing soon
User in control (no auto-sent emails)Semi

The unfair advantage

The Paybacker core is one unified ledger — every feature reads from it. When you dispute a charge, the Money Hub reflects it. When you cancel from the subscriptions screen, the ledger updates. No other UK product stacks the same five surfaces.

What this means for users

  • One subscription replaces Emma + Resolver + (eventually) Lunchflow.
  • Actions flow: flag → dispute → cancel → switch → log.
  • You stay in control — we never email on your behalf.

Ready to see it in your own numbers?

Connect a UK bank account in under a minute. Free forever on the starter plan.

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