Check your case against the actual UK law in about a minute.
Tell us what happened. We will tell you how strong your case looks, which UK rules apply and where each one comes from, and draft the letter. Free to read, free to copy, no email required.
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Paybacker helps you exercise your own rights under UK consumer law. We are not a law firm and this is not legal advice. The case strength figure is an assessment of how well-evidenced and legally grounded your complaint is. It is not a prediction of the outcome, and no result is guaranteed. For disputes over £5,000, court proceedings, or facts unique to your situation, speak to a qualified solicitor or Citizens Advice.